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diff --git a/doc/guardia-signage_운영자지침서_v1.0.pptx b/doc/guardia-signage_운영자지침서_v1.0.pptx
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diff --git a/frontend/src/components/Sidebar.tsx b/frontend/src/components/Sidebar.tsx
index dde2587..6f8075d 100644
--- a/frontend/src/components/Sidebar.tsx
+++ b/frontend/src/components/Sidebar.tsx
@@ -43,7 +43,7 @@ const groups: { title: string; items: NavItem[] }[] = [
   {
     title: 'AI · 시스템',
     items: [
-      { to: '/ai',          icon: 'ai',       label: 'AI 어시스턴트' },
+      { to: '/ai',          icon: 'ai',       label: 'WISE AI' },
       { to: '/ai-platform', icon: 'cpu',      label: 'AI 플랫폼 설정' },
       { to: '/audit',       icon: 'audit',    label: '감사 로그' },
       { to: '/settings',    icon: 'settings', label: '시스템 설정' },
diff --git a/frontend/src/pages/AiAssistant.tsx b/frontend/src/pages/AiAssistant.tsx
index 6d940ac..f149441 100644
--- a/frontend/src/pages/AiAssistant.tsx
+++ b/frontend/src/pages/AiAssistant.tsx
@@ -4,32 +4,83 @@ import { PageHeader, Button } from '../components/ui'
 import { Icon } from '../lib/icons'
 import { aiChat, aiAnalyzeAlarm, aiGenerateSignText, aiRecommendAd } from '../api/client'
 
-// AI 어시스턴트 — 온프레미스/Claude(AiTextRouter) 경유. 알람 분석·간판 문구·광고 추천·챗.
-type Msg = { role: 'user' | 'ai'; text: string }
+// WISE AI 어시스턴트 — 온프레미스/Claude(AiTextRouter) 경유. 알람 분석·간판 문구·광고 추천·챗.
+// 응답에 근거(citations/sources)·환각차단(abstained)·degraded 필드가 있으면 인용/보류 UX 로 표기.
+type Meta = { citations?: any[]; sources?: any[]; abstained?: boolean; degraded?: boolean }
+type Msg = { role: 'user' | 'ai'; text: string; meta?: Meta }
+
+// 인용 라벨 — 문서명·위치·근거지지도. citation/source 객체 형태 방어적 처리.
+function sgnCite(c: any): string {
+  if (c == null) return '문서'
+  if (typeof c === 'string') return c
+  const src = c.source || c.document || c.doc || c.title || c.chunk_id || c.id || '문서'
+  const loc = c.page != null ? ` p.${c.page}` : (c.location ? ` ${c.location}` : '')
+  const sup = c.support != null ? ` · ${Math.round(Number(c.support) * 100)}%` : ''
+  return `${src}${loc}${sup}`
+}
+
+// 근거/보류 배지 블록 — 근거·보류·degraded 정보가 있을 때만 노출(없으면 null).
+function Evidence({ meta }: { meta?: Meta }) {
+  if (!meta) return null
+  const items = (meta.citations?.length ? meta.citations : meta.sources) || []
+  const abstained = meta.abstained === true
+  const degraded = meta.degraded === true
+  if (!abstained && !degraded && items.length === 0) return null
+  return (
+    <div className="mt-1.5 max-w-[75%] space-y-1">
+      {abstained && (
+        <div className="text-[11px] px-2 py-1 rounded bg-amber-500/10 border border-amber-500/30 text-amber-300">
+          근거가 부족해 답변을 보류했습니다 (오류 아님 · 안내)
+        </div>
+      )}
+      {degraded && !abstained && (
+        <div className="text-[11px] px-2 py-1 rounded bg-gray-500/10 border border-edge text-gray-400">
+          degraded · 폴백 응답
+        </div>
+      )}
+      {items.length > 0 && (
+        <div>
+          <div className="text-[10px] text-gray-500 mb-1">근거 인용 ({items.length})</div>
+          <div className="flex flex-wrap gap-1">
+            {items.map((c: any, i: number) => (
+              <span key={i} className="text-[10px] px-1.5 py-0.5 rounded bg-panel border border-edge text-gray-300">{sgnCite(c)}</span>
+            ))}
+          </div>
+        </div>
+      )}
+    </div>
+  )
+}
 
 export default function AiAssistant() {
   const [msgs, setMsgs] = useState<Msg[]>([])
   const [input, setInput] = useState('')
 
   const push = (m: Msg) => setMsgs(p => [...p, m])
-  const asText = (r: any) => r?.text || r?.result || r?.analysis || r?.recommendation || r?.message || JSON.stringify(r)
+  const asText = (r: any) => r?.text || r?.result || r?.analysis || r?.recommendation || r?.response || r?.answer || r?.message || JSON.stringify(r)
+  const metaOf = (r: any): Meta => ({
+    citations: Array.isArray(r?.citations) ? r.citations : undefined,
+    sources: Array.isArray(r?.sources) ? r.sources : undefined,
+    abstained: r?.abstained === true,
+    degraded: r?.degraded === true,
+  })
 
   const chatMut = useMutation({
     mutationFn: (m: string) => aiChat(m),
-    onSuccess: r => push({ role: 'ai', text: asText(r) }),
-    onError: () => push({ role: 'ai', text: 'AI 응답을 가져오지 못했습니다. (degraded)' }),
+    onSuccess: r => push({ role: 'ai', text: asText(r), meta: metaOf(r) }),
+    onError: () => push({ role: 'ai', text: 'AI 응답을 가져오지 못했습니다. (일시 불가)', meta: { degraded: true } }),
   })
   const alarmMut = useMutation({
     mutationFn: () => aiAnalyzeAlarm({ message: input || '게이트웨이 오프라인 다수 발생', alarmType: 'DEVICE', severity: 'HIGH' }),
-    onSuccess: r => push({ role: 'ai', text: '[알람 분석]\n' + asText(r) }),
+    onSuccess: r => push({ role: 'ai', text: '[알람 분석]\n' + asText(r), meta: metaOf(r) }),
   })
   const signMut = useMutation({
     mutationFn: () => aiGenerateSignText({ bizName: input || '지오분식', message: '신메뉴 출시' }),
-    onSuccess: r => push({ role: 'ai', text: '[간판 문구]\n' + asText(r) }),
+    onSuccess: r => push({ role: 'ai', text: '[간판 문구]\n' + asText(r), meta: metaOf(r) }),
   })
   const adMut = useMutation({
     mutationFn: () => aiRecommendAd({ storeCode: 'STORE001', season: '여름' }),
-    onSuccess: r => push({ role: 'ai', text: '[광고 추천]\n' + asText(r) }),
+    onSuccess: r => push({ role: 'ai', text: '[광고 추천]\n' + asText(r), meta: metaOf(r) }),
   })
 
   const send = () => {
@@ -43,7 +94,7 @@ export default function AiAssistant() {
 
   return (
     <div>
-      <PageHeader title="AI 어시스턴트" subtitle="온프레미스 sLLM / Claude(AiTextRouter) 경유 · 외부 호출은 Claude 프로바이더 예외만" />
+      <PageHeader title="WISE AI" subtitle="Enterprise AI for Trusted Knowledge · 온프레미스 sLLM / Claude(AiTextRouter) 경유 · 근거·인용·환각차단" />
 
       <div className="flex gap-2 mb-4 flex-wrap">
         <Button variant="ghost" icon="alarm" onClick={() => alarmMut.mutate()} disabled={busy}>알람 원인 분석</Button>
@@ -59,10 +110,11 @@ export default function AiAssistant() {
           </div>
         )}
         {msgs.map((m, i) => (
-          <div key={i} className={`flex ${m.role === 'user' ? 'justify-end' : 'justify-start'}`}>
+          <div key={i} className={`flex flex-col ${m.role === 'user' ? 'items-end' : 'items-start'}`}>
             <div className={`max-w-[75%] rounded-lg px-3 py-2 text-sm whitespace-pre-wrap ${m.role === 'user' ? 'bg-brand text-white' : 'bg-panel border border-edge text-gray-200'}`}>
               {m.text}
             </div>
+            {m.role === 'ai' && <Evidence meta={m.meta} />}
           </div>
         ))}
         {busy && <div className="text-gray-500 text-sm">AI 응답 생성 중...</div>}